Message received

Urbannexuscommerce thanks you for getting in touch

Urbannexuscommerce has your message and someone at the Queen Street counter will reply within one business day, usually sooner if it lands before lunch.

What happens next

Three steps, and none of them are automated

01

We read it properly

No chatbot sorting your message into a queue. Eleanor or Ben looks at it, checks the model and build year if you gave them, and works out what is actually being asked.

02

You get a real answer

Part number, package price and a couple of dates if it is a detailing job. If we cannot source something, the reply says that plainly instead of leaving you hanging.

03

Nothing gets charged yet

A message is not an order. You only pay once you confirm the quote, and detailing slots are held with a deposit that is refundable up to 24 hours before.

While you wait

Two things worth checking now

If your enquiry was about a smell, the odour guide walks through the three usual causes and which one needs the full $429 treatment. If it was about a squeal, the brake pad guide explains what we measure before recommending a new set, because half the time the pads are fine and something else is making the noise.

It is a five minute read and it may save you a booking entirely.

Need it sorted today?

Ring the counter on +61 7 3842 9165 during opening hours.

Coming in instead?

MacArthur Chambers, 2 Queen Street, Brisbane QLD 4000.

Opening hours

Weekdays 8:30am to 5:30pm, Saturday 9:00am to 1:00pm.

Our two services

Have a look at what we do

Interior detailing of a car cabin

Interior Detailing

From a two hour cabin clean at $189 through to the six hour odour package at $429. Seats extracted, vents steamed and a written report of what we found.

Read about Interior Detailing
Cabin accessories and service parts on a shelf

Parts and Interior Accessories

Cabin filters from $24, brake pad sets from $89 per axle, mats, covers and cleaning gear. Fitment checked against your VIN before anything leaves the counter.

Shop Parts and Interior Accessories

One more thing, then we will leave you alone

If you asked for a call back rather than a written reply, put your phone on loud around mid-morning. That is when the counter is quietest and we can talk properly without a customer waiting. If the number you gave rings out, we will try once more later in the day and then send an email instead.