Urbannexuscommerce

Terms and Conditions

Urbannexuscommerce keeps this page plain and readable: how orders work, what pricing covers, who is responsible for fitment, and where our liability ends. We wrote it for everyday shoppers, not for lawyers, and every section below maps directly to a real practice in our Brisbane store and online shop.

Legal information

Using this site

By browsing Urbannexuscommerce or placing an order you accept these terms. If you do not agree with them, please do not use the site.

Product photos are representative. Colours look different on a screen, and a moulded mat set cut for one model year may not sit perfectly in another.

Orders and pricing

All prices are in Australian dollars and include GST unless stated otherwise. A written quote holds for 14 days. We can cancel an order if a listed price was obviously wrong, and we refund you in full if that happens.

  • An order is accepted when we send the confirmation email, not when you click pay.
  • Custom-cut items and special orders cannot be cancelled once manufacturing begins.
  • Fitting slots are held for 15 minutes past the booked time, then released to the next customer.

Fitment and installation

We check fitment against your rego before despatch, but the final responsibility for confirming that a part suits your vehicle sits with you. If you fit parts yourself, any resulting damage is outside our control.

Fitting done in our bay is covered by our workmanship guarantee. That guarantee covers the labour. It does not extend the warranty of the part itself.

Liability

To the extent the law allows, our liability for any claim is limited to the value of the goods or services in that order. Nothing in these terms limits rights you have under the Australian Consumer Law.

Changes to these terms

We update these terms when our processes change. The version published on this page at the time of your order is the one that applies. Continued use of the site after an update means you accept the revised version.

Questions about these terms?

Urbannexuscommerce handles every request in person or by email. If something on this page is unclear, or you want written confirmation of how a clause applies to your order, get in touch and we will answer within a reasonable time.

  • +61 7 3842 9165
  • urbannexuscommerce@gmail.com
  • MacArthur Chambers, 2 Queen Street, Brisbane QLD 4000, Australia